Terms &
Conditions
Terms & Conditions - Big C Gift Card Plus
The cardholder acknowledges and agrees to comply with the terms and conditions of the Big C Gift Card Plus (“Card”) as follows:
- The Card can be used to purchase goods & services at Big C Supercenter, Big C mini and Pure Pharmacy at any Big C stores up to the remaining balance on the Card.
- The Card is not valid for purchases of gift voucher, phone card, alcohol and tobacco products, food court, bill payment and Big C rental area shops.
- If the value of the goods exceeds the remaining balance on the Card, the cardholder must pay the remaining amount in cash, credit card, or other payment methods as specified by the company.
- The Card is valid for top up at cashier counters at any Big C stores. The maximum remaining balance on the card is 30,000 Thai baht and as per the terms and conditions set by the company. The remaining balance can be checked at Big C customer service or cashier counters at any Big C stores.
- The Card cannot be transferred or combined between Cards, exchanged or redeemed for cash or any other returns.
- The Card has a validity of 5 years from the date of card activation. The cardholder can check the expiration date of the Card at the Big C customer service. Once the Card has expired, the remaining balance cannot be used for payment of goods and services, and/or cannot be refunded, exchanged, or redeemed for cash or any other returns.
- In cases the card has not been used for a period of at least 2 years or over from the date of card activation or from the date of the last transaction, the company shall charge service fees for not exceeding 20 Thai baht per month by deducting such fees from the remaining balance on the card. The company, at its sole discretion and as appropriate, reserves the right to take any action including suspension or cancellation the provision of this services, as per the terms and conditions set by the company.
- The cardholder shall not purchase and/or use the Card for any unlawful purpose and/or against public order or good morals.
- The company reserves the right to accept refunds, refuse to accept payments, suspend, cancel, replace and/or compensate for damages in the event of Card damage, any changes to the Card without prior notice to the company, lost cards, stolen cards, or cards used illegally and/or against public order or good morals.
- The cardholder agrees that the terms and conditions for the purchase and/or the use of the Card are as specified by the company. The company reserves the right to amend, alter, or change the terms and conditions, fee rates, service charges, or any details related to the Card, including other relevant terms and conditions, without prior notice. The cardholder can read such amendments on the company’s website at https://corporate.bigc.co.th/bigcgiftcardplus-terms-and-conditions . The cardholder agrees to waive any rights to dispute any amendments to the terms and conditions of the Card.
- For more information, please contact Big C customer services at any Big C stores during the service hours or Call Center at 1756.
- The cardholder agrees that the terms and conditions for the purchase and/or the use of the Card are as specified by the company. The company reserves the right to amend, alter, or change the terms and conditions, fee rates, service charges, or any details related to the Card, including other relevant terms and conditions, without prior notice. The cardholder can read such amendments on the company’s website at https://corporate.bigc.co.th/bigcgiftcardplus-terms-and-conditions The cardholder agrees to waive any rights to dispute any amendments to the terms and conditions of the Card.
- For more information, please contact Big C customer services at any Big C stores during the service hours or Call Center at 1756.
- The cardholder acknowledges and consents to the company collecting, using, and/or disclosing the cardholder's personal data under the terms and conditions in accordance with the law for the purpose of the provision of the services. The cardholder can read the details of the collection, use, and/or disclosure of personal data from the Privacy Policy for Big C Gift Card Plus on the company’s website at https://corporate.bigc.co.th/bigcgiftcardplus-terms-and-conditions or other channels as announced by the company.
- he company assumes that the cardholder has read and accepted the terms and conditions of the Card and the cardholder agrees to be bound by and complies with these terms and conditions whether existing at the present and/or to exist in the future.
- The company reserves all rights and denies all liability for the distribution of the card through channels not specified by the company and/or the distribution of the card for profit.
Big C Supercenter Public Company Limited (the “Company”), as the personal data controller, necessarily collects, uses, retains and/or discloses your data in order to provide Big C Gift Card Plus Services and comply with the terms and conditions of the Big C Gift Card Plus services (the “Big C Gift Card Plus Services”) as detailed in Clause 1 below. As your data is personal data protected under the Personal Data Protection Act B.E. 2562 (the “Act”), in order to process such personal data in accordance with the requirements of the Act, the Company has prepared this document to allow you to acknowledge and understand your rights under the law, including the Company’s reason for collection, use and /or disclosure of your personal data. Please thoroughly read and understand the details for the benefit of exercising your rights.
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Categories of Personal Data, Period of Retention and Purpose of Collecting and Using Such Personal Data by the Company
In order for you to get the most benefits from Big C Gift Card Plus Services and to allow the Company to efficiently provide Big C Gift Card Plus Services to you, the Company collects, uses and retains your personal data as follows:-
Customer Type
- Cardholder of the Big C Gift Card Plus (the “Cardholder”)
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Collected Data
- Name-Surname, ID card number, address, contact number, transaction information, information about application usage and Cookies as needed.
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Purpose of Collection and Use of Personal Data
- To contact and provide Big C Gift Card Plus Services to the Cardholder, including notification of various benefits.
- To identify and verify benefits and/or request to use benefits of the Cardholder.
- To analyze data and study the Cardholders’ behavior, including contact the Cardholder for opinions about Company Big C Gift Card Plus Services and products, to research, to do marketing activities, to promote, to develop and to improve the efficiency and quality of products and Big C Gift Card Plus Services of the Company.
- To exercise legal rights and other necessarily legal proceedings related to products and Big C Gift Card Plus Services.
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Legal Basis for the Collection, Use, and Disclosure of Personal Data
To perform obligations under laws and contracts and as necessary for the legitimate interests of the Company- Contractual Basis for entering into or performing a contract with the Cardholder
- Legal Basis for complying with the laws and regulations and/or
- Necessary for the legitimate interests of the Company
- Period of Data Retention
10 Years from the termination date of Big C Gift Card Plus Services used by the Cardholder or from the expiration date of the Big C Gift Card Plus or as otherwise required by law, whichever is later.
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Customer Type
- Rights of the Personal Data Owner
- Please note that an owner of personal data is protected under the Act as described in Attachment 1
- Revision of the Notification Letter of Collection, Use, and Disclosure of Personal Data
- The Company may revise this Notification, including its annexes, from time to time. The revision of the Notification and/or its annexes shall be effective immediately upon the announcement of such changes on the Company’s website. The Company kindly requests cardholders to read this Notification carefully and regularly check for any updates or changes made in this Notification.
- Contact the Company
- Please contact the Company to inform your wish to contact our Data Protection Officer or exercise the right to personal data ownership at Call Center 1756.
Attachment 1
The right of the personal data owner
The personal data owner is protected under the Personal Data Protection Act B.E. 2562 as follows:
1. The right to revoke the consentIn the case where the Company has requested and received consent to collect, use or disclose for benefit thereof in accordance with the purpose mutually agreed by the data owner, the data owner has the right to revoke his/her consent on the use of such personal data at any time.
2. The right to access and receive a copy of personal data stored by the Company
The data owner has the right to access and receive a copy of his/her data stored by the Company under the criteria set forth by the Personal Data Protection Officer.
3. The right of request for disclosing the procurement of personal data from an alternative source.
In the case where the Company has received personal data from any source other than directly from the owner of the data, the Company will inform the owner within 30 days after the date receiving such personal information (unless it is required by law). In such a case, the data owner may inquire and request the Company for disclosure of the source of such personal data.
4. The right to receive and request the Company to transfer or forward the data to other personal data controller when the Company adjusts the format of the data storage for automated reading and transfer
The transfer or forward of personal data hereunder shall include the case when personal data is stored in electronic format. The transfer proceeds via an electronic device that can read electronic data only, not include the courier's data transfer, or deliver personal data in other formats
5. The owner's right to object to the collection and use of personal data
The owner has the right to object to the collection and use of his/her data under the following circumstances:
(1) The collection of personal data can proceed without consent as permitted by the bylaws or other juristic person other than personal data controller (unless such benefit is below basic right of the data owner or;
(2) The collection, use, or disclosure of personal data is for direct marketing;
6. The right to request to destroy or turn personal data given to the Company into unanimous data.
The data owner may make a request to the Company for the elimination of his/her own personal data and/or turn his/her given data into unanimous data under the following circumstances:
(1) The personal data is no longer necessary for the storage of personal data according to the objectives.
(2) When the data owner revokes his/her consent in collecting, using, or disclosing personal data, the Company shall have no legal authority to collect, use, or disclose such data.
(3) When the data owner exercise his/her right to oppose the collection, use, or disclosure of personal data, the Company shall not reject such request or;
(4) When personal data is collected, used, or disclosed illegally,
7. The right of request to the Company for suspension of personal data
The data owner may inform the Company to suspend the use of his/her data immediately under the following circumstances:
(1) When the personal data controller is under the examination of accuracy, completeness, or update such data as per the data owner's request.
(2) When such personal data could be deleted or destroyed, the data owner may request to suspend such data instead of deletion or destruction.
(3) When such personal data is no longer necessary for storage under the purpose of data collection but the data owner requests to continue the storage for initiation of right permitted by law, compliance or exercise of a legal right or to raise as a right of a claim as permitted by law.
(4) When the Company is considering the exercise of data owner's right against the collection, use, or disclosure of personal data
8. The right to request the Company to correct, validate and update personal data
In case of any changes regarding personal data given to the Company or that the Company has collected, the data owner may request the Company for any correction or update at any time.
9. The right of claim in case it is found offensive against Personal Data Protection Act B.E. 2562
In case the data owner finds that the Company and/or employee of the Company conduct any action that violates or contravene the Personal Data Protection Act B.E. 2562, the data owner may report such violation to the Company and/or relevant authority as detailed in Article 4 of this document.
Please note that when the Company receives notice of the wish to exercise any rights from the data owner, the Company will consider such request to proceed with proper action within 30 days from the date of receipt. The Company reserves the right to reject such request from the data owner where it is contravene to the law or necessary and legal right to refuse.